Plz talk very slowly as i know nothing about computers so dinnae laugh plz
Laptop started playing up and just froze wouldnt even turn off a couple o weeks ago so i did what i usually do which consists of clearing cookies and putting it away for a week but no better so tried installing AGV 7 which returned 1 threat which was deleted, also have outdated norton (told u i know nothing).
Problem is once i'm online i can't get onto certain website namely ebay (says sopmething about security certificate) and msn messenger ( comes upwith an error code when i try and log on. Also some i have in favourites won't work but if i clear cookies and type in the web addy it works fine then i can log in again.
Any ideas before i get the hammer out ???? as i need to get some bits for the car and its a pain.
Steve