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oobster

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Posts posted by oobster

  1. I used the one in the Gyle recently and they were fine. Checked the car over with me beforehand, used seat covers and paper floor mats to avoid getting anything dirty and returned the car to me approx. 1.5hrs later in the same condition I gave it to them (apart from the cracked windscreen obviously!)

  2. My experience, not that it really matters:

    I bought my 03-plate red WRX from S&S and the actual sale process was fine. I dealt with a guy who isn't there anymore (name starts with a K I think - Keiran maybe?) and I used them afterwards for a service and fitting of my prodrive springs - again, all fine.

    When I first went to see the car (before purchase) there was a crease on the front nearside wing - approx. 8 inches long. I (obviously) wanted this fixed before I came to collect the car which was done.

    However, about a year later (approximately) some rust bubbles started to appear on the wing, right where the crease had been. I spoke to Lorna, and whoever the older guy is that owns the place and it was (grudgingly) agreed that the wing would be repaired at their cost.

    I then organised with Lorna the date when the car could be booked in. Those that know me (and the car) will know that I probably suffered from OCD as far as the paintwork on the car was concerned, so I must have told Lorna at least 5 times (both on the phone and face to face) that the car MUST be perfect when I get it returned to me, and she assured me it would be and she would pass the message onto the people responsible for actually repairing the car.

    Alas, all was not perfect. The wing looked like it had been rubbed down with a brillo pad (the actual rust bubbles were gone though). A couple of tar spots had been painted over, and several areas of the car were covered in overspray (weirdly the back bumper was the worst - this was furthest from the panel being sprayed). There was ridge of paint inside the wheel arch. You may say this is no big deal but when you ask, repeatedly, for a perfect job (both because the paintwork elsewhere on the vehicle was up to a good standard and also because I live a fair distance away from S&S which makes it pain to go back for remedial works) it tends to put you off the company.

    I complained, and I was told by the older owner to bring it back & they would have a look at it "when they get a minute". Aye, right then. I sorted the overspray & the excessive swirls myself and then had the whole wing painted again properly at my own cost when the car was in a local bodyshop getting some other bits done a few months later.

    After that I always used Ian Grieves and would continue to do so if I purchased another Subaru.

  3. I agree with the 'don't sell it' brigade. I regret selling mine most days, although I did own it for 3 and a half years. A combination of that plus redundancy plus becoming a father meant it was the best time to sell it but I wish I had been in a position to go for another Subaru at the time, maybe a Forester STI.

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