[:@]Hi Mrs.JC Scoob here,funny enough I had almost exactly the same problem with said dealership,my car was back in more times than ive had hot dinners total idiots,everytime there was a problem they would blame Mako,even though he only sold me the car,in the end I also phoned Subaru it is very annoying when you pay over the odds from a main dealer expecting to get decent aftersales,then you are treated like an idiot.
I would not let them take my dog for a walk now,to be fair the new srevice manager was O.K the last time,once I had threatened to go to the trading standards about their misleading "warranties",anyway car is going to see Mr.F on Fri so fingers crossed they have fixed it properly so he can work his magic,I for one would not recomend anybody to go there for sales or servicing from now on hope your car is going good now[]