I gave up with them Gus, phoned them to ask if then can enable the tracker fitted to my car, they done a test to ensure it was working, as it had not been enabled since the car left the factory. Test was positive, said they would post out the documents, never got the documents, phoned them again, said they had no details of previous tests [:@] ..so we went through the procedure again, 3 weeks later still no documents/contract from them ...phoned them again !! guess what, they said they needed to test the system first to ensure it was working ....i said two words and hung up ...
Craig