-------------------------------PRESS RELEASE---------------------------------
Halifax Building Society is very pleased to announce that they are installing new "Drive Thru" Cash Dispensers.
To enable customers to gain maximum benefit from this new facility they have conducted intensive behavioural studies to come up with the appropriate procedures for their use.
AS FOLLOWS:
Procedures for MALE customers
1. Drive up to the cash machine
2. Wind down your car window
3. Insert your card into machine and enter PIN
4. Enter amount of cash required and withdraw
5. Retrieve card, cash, and receipt
6. Wind up window
7. Drive off
Procedures for FEMALE customers
1. Drive up to the cash machine
2. Reverse the required distance to align car window with cash machine
3. Re-start the stalled engine
4. Wind down the window
5. Find handbag, remove all contents onto passenger seat to find card
6. Turn the radio down
7. Attempt to insert card into machine
8. Open car door to allow easier access to cash machine due to its excessive distance from the car
9. Insert card
10. Re-insert card the right way up
11. After `Invalid Card''' is displayed , remove the Marks and Spencers / Habitat / B&Q / Harrods card and insert correct bank card.
12. Re-enter handbag to find diary with your PIN number written on the inside back page
13. Enter PIN
14. Press `cancel', and re-enter correct PIN
15. Enter amount of cash required
16. Check make-up in rear view mirror
17. Retrieve cash and receipt
18. Empty handbag again, to locate purse and place cash inside
19. Place receipt in back of chequebook wallet and return contents to handbag.
20. Re-check make-up
21. Drive forward 2 metres
22. Reverse back to cash machine
23. Retrieve card
24. Re-empty handbag, locate card holder, and place card into slot provided
25. Restart stalled engine and pull off
26. Drive for 2 to 3 miles
27. Release handbrake.
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