Hi guys,
I'm new to the forums, but have been lurking a wee while.
The other day my girlfriend was driving back from Livingston in the snow when she pranged the car. She managed to drive it back home, but by the time she got there, the cabin had filled up with smoke and the engine was making a helluva racket. So, I get on to the insurers (Norwich Union through Keith Michaels) and agree to have the car taken to one of their repair centres (Nationwide in Falkirk). Unfortunately, we're quite new to the area so didn't have any contacts. We get a call today saying that they estimate the repair costs to be just shy of £6500. The car itself is probably only worth £8K (54 reg WRX wagon with PPP).
Can anyone give any advice on what options I have here? Ideally I'd like a second opinion on the work required (primarily body panels, but some very basic mechanicals when the front wing got bashed in too). Can I insist on this, or is it a case of having chosen to go with the recommended repairers, that's who has to do the work? Equally, if NU come back and say we're writing it off, can I fund the difference on the repairs myself? Or does the insurer not give that option? Sorry for asking what seem to be very basic questions, but it's the first time I've had to make a claim and I don't want to be taken for a monkey.
BTW - great forums, and if I get the Scoob fixed, I'll do less lurking and more writing.
Cheers guys and gals,
Andy