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Guest leebo77

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Guest leebo77
Posted

Fox's at Badgers Mount have apparently gone into administration...   ....news to me. [:D] Or did I miss a post somewhere?

Guest leebo77
Posted

Just phoned them up and was told by a lady that eventually answered - they went into admin last week.

Posted
Might explain why they dropped KS when it came to the actual sponsorship side of the shirts. Only too pleased to be associated with KS though [:@]  Were they providing the banners and flags that people ordered ?  
Guest leebo77
Posted

Unless it's some work-experience girl having a laugh.[:D]

Posted

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Sad news for all those affected,especially at this time of year or any time of the year come to that.

Management are usually ok - its the workforce that get shafted ! Perhaps someone should make enquiries as to their present state through official channels?

Posted

bad news for the workers at any time of the year but only had bad expirences at foxes they wernt so fantastic ( imoo)

Posted

its true . went in there today. place is totally gutted exept for last 3 scoobs. just a guy sitting on a chair with a face like a smacked arse.

Posted

I have emailled Subaru UK for confirmation until then could I ask for speculation to stop

Cheers Guys

 

I know this looks straight forward but please let me just check

 

 

Guest leebo77
Posted

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I am afraid its true I have just heard from IM and they confirmed the Franchise was terminated on the 21st November

Phil.  Thanks for confirming the 'speculation'.

Cheers. Lee

Posted

Whilst this is a shame I can only put the blame squarely at their own feet. Whenever I've needed a bit of help from Subaru they have been unco-operative, unhelpful and unproffessional. They have never returned any calls and have never done anything they promised to do. )The only reason I've never said anything before now is their link (All be it a tenuous one) to Kent Scoobies.)

For a helpful and proffessional service I wouldn't use anyone else other than Walldonway Subaru. They've always bent over backwards to help [Y]

Thisa also explains why the paperwork that came through from Subaru RE the 06 Scooby came from Walldonway as my nearest dealer [:D]

Posted
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Whilst this is a shame I can only put the blame squarely at their own feet. Whenever I've needed a bit of help from Subaru they have been unco-operative, unhelpful and unproffessional. They have never returned any calls and have never done anything they promised to do. )The only reason I've never said anything before now is their link (All be it a tenuous one) to Kent Scoobies.)

For a helpful and proffessional service I wouldn't use anyone else other than Walldonway Subaru. They've always bent over backwards to help [Y]

Thisa also explains why the paperwork that came through from Subaru RE the 06 Scooby came from Walldonway as my nearest dealer [:D]

It's funny how some are happy with the service they get from a dealer and some are not, how strange.

If you think they were bad, have you ever owned a Peugeot, FFSakes they are unbelievable. You know, we've had your money now sling ya hook. Sevice You must be joking

 

[Y] 

Posted

Think it was on the cards with the way they deal with there customers

[:D] As people have stated they dont return calls, offer no back up to

cars they have sold and indeed there pricing was higher than older more

established subaru dealers !!!!!!

Its a shame but an expected one [:D]

Posted

Tough on the staff, as already said.

Although there have been some negative threads in here (that sadly didn't seem to have a happy "they've been in touch and now I'm sorted" ending), I can't forget the support that they gave to SIDC by supporting the RBMR event.[Y] That might be because I bid for one of the jackets, but they helped to make a fantastic day that little bit better.

I'm sure that SIDC wil miss the advertising sponsorship too.[:D]

I'm still surprised that any of the Subaru dealerships keep afloat - the sales margins seem tighter than ever, and they just don't go wrong as often as some of the opposition. When I count up the number of hours mine spends in a dealership getting serviced, and then divide that into the number of working days in year, they need a heck of a lot of customers just to keep one service bay occupied throughout the year. At half a day per car per year, that still needs about 500 cars in the area who want to use dealership help!

My gut feel is that the best care comes from specialist dealers, but the ones who survive seem to be multiple franchise holders who can spread their overheads wider?

 

Posted

It truly is a shame for any business to go belly up but as so many people have already said the incidents of poor customer relations and atrocious after sales service far outweigh the good

Posted

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It truly is a shame for any business to go belly up but as so many people have already said the incidents of poor customer relations and atrocious after sales service far outweigh the good

My sentiments exactly. They did give us support on the RB relay and for that they deserve credit but they unfortunatly lacked customer service skills which at the end of the day is what we all rate a business on.

Posted
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It truly is a shame for any business to go belly up but as so many people have already said the incidents of poor customer relations and atrocious after sales service far outweigh the good

My sentiments exactly. They did give us support on the RB relay and for that they deserve credit but they unfortunatly lacked customer service skills which at the end of the day is what we all rate a business on.

Perhaps they were clutching at the final straw and hoping that flag-waving for the Richard Burns day was a means of generating publicity......apart from providing the rally jackets, parking space and a photo opportunity did they really put up a great deal else on the day or afterwards? Sorry I know that sounds harsh but....

Posted
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It truly is a shame for any business to go belly up but as so many people have already said the incidents of poor customer relations and atrocious after sales service far outweigh the good

My sentiments exactly. They did give us support on the RB relay and for that they deserve credit but they unfortunatly lacked customer service skills which at the end of the day is what we all rate a business on.

Perhaps they were clutching at the final straw and hoping that flag-waving for the Richard Burns day was a means of generating publicity......apart from providing the rally jackets, parking space and a photo opportunity did they really put up a great deal else on the day or afterwards? Sorry I know that sounds harsh but....

We did get free cups of coffee to[Y]

Posted

Barry, that statement is very unfair! the guys

at Fox Subaru made us very welcome that day. When I first approached

them with reference to sponsorship early on they were very keen to get

involved. It was through Fox that we were able to have our own club

flag and signs made.This money was part of our sponsorship. I'm not

going into why the shirt side came off as that is bye the bye, had

things been done a little different at the time we would of had our

shirt sponsorship too. It's not a good time of the year indeed at any

time for people to loose their jobs. Ok maybe their customer service

could have been better but times are hard and small franchises are not

easy to keep on their feet I'm afraid nowadays.

I would personally like to say a BIG THANK YOU

for what the team at Fox had done for Kentscoobies  this past year. I

for one certainly won't forget the Richard Burns day and the part Foxs

took in it.

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