Octane booster

[mannin]

Today, I made a decision: I need a car that can be worked on locally without invalidating the warranty, and as such I?m selling the scoob.

I can?t cope with my car going for a two hour job and it take a week for me to see it again, so time to unload the Scooby and buy something else, something that when I break it (and I always break them) I can drive down to the local garage drop it off, pick up a courtesy car, drive it for a day, and them get mine back.

I know that this seems somewhat excessive, but a week without my car and over 6 hours on the phone just to get an air flow meter swapped, has proper p1ssed me off.

If anyone knows of someone who will give a good home to an 03 STI Type UK PPP with a 11,000 miles on let me know?

[CustomScoobyIOM]

You can put your foot down mate and get them to send replacement things like that.

Any problems, I can help you being in the mainland. Don't sell her

[Ed King]

No wonder Jon has a high post count with this thread!

Erm.... dude?

[dooahhdoo]

Wrong thread dude.

But sweeeeeeeeeeeeet

[CustomScoobyIOM]

Ed = Dick-Ed!

[mannin]

Had the people from Subaru customer service ring me this morning to tell me that they are 'sorting out the return of my car to the IOM' when I told him that under normal circumstances I would find this call a bit of a shock, he asked "Why?" he seemed surprised to learn that my car was already on the Island and waiting for me to collect it.

Since last Monday :

I have called Subaru Assistance 56 times

I have spoken to the garage 23 times

I have spoken to the hire company 18 times

I have spoken to the local hiring agents 17 times

I have spoken to Subaru Customer Service 13 times

I have spoken to IOM Steam Packet 7 times

I have spoken to local recovery agent 5 times

To save you a headache working it out that?s 139 calls for a job that could have been completed by a decent garage in less than 2 hours. But in order for the car to retain its warranty status the work HAD to be carried out by an authorised Subaru repair centre.

I did try very hard to get IM to send the parts required, and although they said that they would send them, unless they were fitted by a ?Subaru Repair Centre? the warranty would be invalidated.

When I bought my car, I did so under the impression that should something stop working I would make 1 call and it would get sorted. I paid a large amount of money I large amount me for even if not everyone) for a UK car (lower spec than a cheaper faster JDM) so I didn?t have to worry about repairs.

Don?t misunderstand me, I wanted a Scooby for a long time, I love the car, but the customer service sucks, and does so big time.

I will change cars in the next month, I will more than likely replace it with another (cheaper) Scooby or I might just buy a 1.6 focus, that way when I break it, I can get it fixed without wasting approx 8-12 hours of my life.

[Cret]

Dude! You've said exactly what I was going to suggest - get an older scoob that's been well looked after but isn't under warrantee. That way you won't have to worry about breaking the terms of the warrantee but can still have a nice scoob in good nick that you can get fixed/serviced locally as & when required.