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Courier Issues


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Well last week I organised a courier to pick up a gearbox for me and have it dropped off at my mates garage for fitting.

My mate phones me Monday laughing to say my electric fire has arrived.

I go down for a look and indeed the correct courier has delivered the wrong thing. I have spoken to them yesterday and today and the claim they don't know where the box has gone and will get back to me when they find it.

The courier I used seemed to have used 2 other carriers to actually carry out my order and they believe the gearbox has been labelled wrong and may have gone to the wrong place :(

Anything I can do?

I am slightly concerned as the box wasn't "standard" and I just used a normal delivery with no specialist insurance :icon_hang:

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eeek! bad news mate :( hopefully the courier company pulls their finger out and sorts it - how'd you pay for it? may have a claim against the seller for incorrectly labelling it?

Seller didn't label it. I arranged the box to be picked so it would be up to the courier to label it. Thankfully the guy I bought it off got a receipt from the courier when it got picked. It was transported to Dunblane and then it was delivered by a different company who labelled it wrong according to the guy i spoke to on the phone.

Im pretty pissed off to say the least as I could do with a bloody car :mad:

Guy proper fobbed me off when I phoned earlier :(

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well you would think that someone would have to sign for it? :tumbleweed:

He did but didn't actually know what was getting delivered I tend to get alot delivered. For instance I got an engine delivered today that he didn't know about eigther so again he just signed for it then phoned me :icon_hang:

Edited by ciaranrb5
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