BJM Posted January 17, 2010 Posted January 17, 2010 Has any other hatch owners been having problems with the metasat tracker system. It seems a bit dodgy. Tried to text the car today and got no respone at all. I know I have the correct phone number etc. I have logged on to the website. It says I have 100 credits which cannot be true coz I know I must have used some since I topped it up last year. The website has sections in it which have been 'under construction' for as long as I can remember. I'm sure your supposed to get a message back if you get no response or send an incorrect command. Your also supposed to get an email when your credit is low or your 12 months is coming to an end. (checked my spam follder btw) All my details on the website are correct. I'm starting to wonder if I'm just paying my £100 per year top up for a service which in my experience is poor. Any thoughts?
wrxmania Posted January 17, 2010 Posted January 17, 2010 Mine seems to be at okay, texting backwards and forwards. Brian.
BJM Posted January 17, 2010 Author Posted January 17, 2010 Just set off my alarm and got a text. But from a uk number. Text that one back and it works. It used to be +39 339 9943201 it appears to have changed. Nice of them to tell me.
AliT Posted January 17, 2010 Posted January 17, 2010 I have this but never actually figured out what it can do! Wasn't exactly well explained at the sale time.
scoobyseller555 Posted January 17, 2010 Posted January 17, 2010 Barry you now have a link through WWW.SUBARU.CO.UK that you can log into and do what you need to do. Gav
AliT Posted January 17, 2010 Posted January 17, 2010 Just found that link and, for no reason, I can't log in with my original username and password? Anyone else having the same problem. Phone call to the dealer require, me thinks.
scoobyseller555 Posted January 17, 2010 Posted January 17, 2010 exactly the same passwords required. Gav
BJM Posted January 18, 2010 Author Posted January 18, 2010 exactly the same passwords required.Gav thanks gav.
AliT Posted January 18, 2010 Posted January 18, 2010 exactly the same passwords required.Gav They're not working at all!
burgy_51_ Posted January 18, 2010 Posted January 18, 2010 (edited) They're not working at all! I have the same problem with my 07 STI, im fed up trying to get it rite, i think it is a waste of money, if my alarm goes off nothing happens, when i text status i get the status of the car thats it. I still have 100 credits because i cant do anything to use them up. Edited January 18, 2010 by burgy_51_
scoobyseller555 Posted January 18, 2010 Posted January 18, 2010 this system changed about 8 months ago,you are now required to supply 2 mobile numbers and a valid email address,contact your dealer or customer services at IM to update. Gav
burgy_51_ Posted January 18, 2010 Posted January 18, 2010 this system changed about 8 months ago,you are now required to supply 2 mobile numbers and a valid email address,contact your dealer or customer services at IM to update.Gav Been there, seen it, done it , still does not work! Gave my mobile, my wifes mobile and my email address, they tell me the info is correct, and still does not work!!
scoobyseller555 Posted January 18, 2010 Posted January 18, 2010 they can now check the system from IM,if they say its working then its defo working,i have had this done while customers are waiting and they recieve texts straight away. Gav
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