sjl71 Posted August 26, 2010 Posted August 26, 2010 (edited) Hi All Just a quick message to thank all the staff at Ian Grieve Subaru in Falkirk (especially Charlie in Service Dept) for helping me with my newly purchased demo White Legacy Se Navplus over the last few days even though I bought it from another dealer down south. car had a few issues - ie recalls were needed to be done- and unfortunately yesterday an incident on the motorway saw a truck in front hit debris and then pass this onward to my vehicle. The whole passenger side of car was scuffed from front to rear. I was well chucked off....... Despite this the guys at Ian Grieve, at no cost, valeted and polished the car and got all the scuffs out apart from 1 minor hairline mark that is not visibly noticeable unless you know its there. They did this while the car was in to get some mods done - already arranged prior to motorway incident. Many thanks for your support and help with my turbulent 1st days as a Subaru owner. I am now starting to enjoy my lovely new car and I am happy knowing that there is plenty of support from a friendly supportive local dealership and other forum members close-by. Many thanks again to all the staff at Ian Grieve Scott Edited August 26, 2010 by sjl71
mystery machine Posted August 26, 2010 Posted August 26, 2010 Hello and welcome to the forum Sounds like an unfortunate incident on the motorway there - good that Grieves were able to polish out most of the damage - phew! Generally found Charlie helpful when I've used Grieves for servicing too.
mjw191171 Posted August 27, 2010 Posted August 27, 2010 Hello and welcome to the forum Sounds like an unfortunate incident on the motorway there - good that Grieves were able to polish out most of the damage - phew! Generally found Charlie helpful when I've used Grieves for servicing too. Just got my new STI from Falkirk, good bunch of guys, not TOO much B/S from the sales guy as they seem to understand that their buyers have put their homework in!!
sinny Posted August 27, 2010 Posted August 27, 2010 Got my STi Hawk from them just over a year ago and I also have had good dealings with them and will probably always get them to service the car, and yeah Charlie is very helpful
Dougs Scoob Posted August 27, 2010 Posted August 27, 2010 I also bought my Scoob from Ian Grieves in January and have to say the guys were really helpful. Went out their way to help me. Will certainly go back for services etc. Glad you got your car repaired ok Scott.
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