Urgent Help Needed!

[matt78]

Help! I have a major problem with my alarm (on a 1999 turbo). I can't get in my car! The key fob has needed a few presses every now and again for the last week or so to disarm, and this morning it didn't work at all. I naturally put this down to batteries in the fob, so got some new ones earlier, but still it won't disarm/open the doors. I can get in with the key, but obviously the alarm starts going off, and I can't turn it off as the fob doesn't work, and I can't put the key in the ignition and press the button to disarm the immobilser. And the worst bit...the code for the keypad in the glovebox... I haven't got it. I can't find it in any of the documents and manuals that came with the car. So if somebody knows of a Sigma alarm specialist, or has any suggestions please let me know. Or am I screwed?! Cos I really don't want to buy a new alarm unless I have to!

Cheers, Matt

[scooby princess]

Help! I have a major problem with my alarm (on a 1999 turbo). I can't get in my car! The key fob has needed a few presses every now and again for the last week or so to disarm, and this morning it didn't work at all. I naturally put this down to batteries in the fob, so got some new ones earlier, but still it won't disarm/open the doors. I can get in with the key, but obviously the alarm starts going off, and I can't turn it off as the fob doesn't work, and I can't put the key in the ignition and press the button to disarm the immobilser. And the worst bit...the code for the keypad in the glovebox... I haven't got it. I can't find it in any of the documents and manuals that came with the car. So if somebody knows of a Sigma alarm specialist, or has any suggestions please let me know. Or am I screwed?! Cos I really don't want to buy a new alarm unless I have to!

Cheers, Matt

Matt,

Don't panic - I had the same problem with my uk 99 turbo 2000 whilst on holiday in Norfolk.

1st - Don't try to get in car as yet!

2nd - Get hold of subaru dealership explain the problem and they will give you a telephone number as to where you can retreive the code for the keypad in the glove box. Once this has been got use key to get in and then use keypad and put code in.

3rd - once disarmed get straight to a main dealership and get new keyfob - they need to program something in but i cant remember what!

It does cost but i used my sidc discount!

[jd]

do you park car near to a radio/mobile phone mast?

these can effect the signal from the fob to the car.

[matt78]

Matt,

Don't panic - I had the same problem with my uk 99 turbo 2000 whilst on holiday in Norfolk.

1st - Don't try to get in car as yet!

2nd - Get hold of subaru dealership explain the problem and they will give you a telephone number as to where you can retreive the code for the keypad in the glove box. Once this has been got use key to get in and then use keypad and put code in.

3rd - once disarmed get straight to a main dealership and get new keyfob - they need to program something in but i cant remember what!

It does cost but i used my sidc discount!

Oh thanks SP, I'll give that a try tommorrow then! Bloody cars!!

[matt78]

do you park car near to a radio/mobile phone mast?

these can effect the signal from the fob to the car.

No my car isn't parked near one JD, but I have heard of that problem with Sigmas. My mate parked his scooby somewhere near a mast, and couldn't start the car when he got back to it!

[jd]

there is a thread in technical for anyone with sigma alarem problems which will be answered by a specialist

[matt78]

there is a thread in technical for anyone with sigma alarem problems which will be answered by a specialist

Ok cheers, I'll take a look there mate.

[kevlorn]

have a look at this.....

Provided that you can disarm the system with a working Radio Key or the current PIN, then you can re-set the 4-digit PIN to one of your own choosing yourself, using the keypad, at any time.

If you do not have the current PIN, then option A is your best solution. However if you do not have a working Radio Key, then you will have to use option B and obtain the systems PIN code from Subaru (UK). Your dealer can obtain this for you if you can provide proof of ownership and the alarm systems 16-digit serial number.

A. Using a working Radio Key:

- Arm and then Disarm the system using a working Radio Key.

- Within 30 seconds of disarming, type into the keypad- *17856*92*wxyz*wxyz# (where wxyz is your new PIN code)

- Arm the system with the Radio Key

- You should now be able to disarm the system using the new PIN code

B. Using the current PIN Code (if a working Radio Key is not available):

- Arm and then Disarm the system using the current PIN

- Within 30 seconds of disarming, type into the keypad- **abcd*92*wxyz*wxyz# (where abcd is your current PIN code and wxyz your new PIN code)

- You should now be able to arm and disarm the system using the new PIN code

Instructions on doing this can be found in the security systems Operating Instructions. If you do not have these, a link to a copy can be found in the post at::

http://www.subaru-impreza.org/subarutalk/v...opic.php?t=2476

When using the keypad always observe the following points:

- The PIN number should not be entered too quickly or too slowly - when a digit has been pressed the small LED built into the keypad will illuminate briefly as confirmation and only then should the next digit be entered.

- If an incorrect digit is pressed or the delay between entering digits exceeds10 seconds, then the LED above the keypad will flash rapidly and the PIN attempt should be abborted and started again after 30 seconds.

- Due to the small size of the keypad some users may find a rubber tipped pencil easier to use. DO NOT use the sharp tip of a ball point pen etc, or press excessively hard on the keypad as this will only damage the membrane and cause a digit to remain pressed, causing a continual incorrect PIN.

- The keypad allows only THREE PIN attempts and then will "Lock Up" if an incorrect number is entered a third time. This is a security feature to prevent random PIN attempts disarming the system.

[matt78]

have a look at this.....

Provided that you can disarm the system with a working Radio Key or the current PIN, then you can re-set the 4-digit PIN to one of your own choosing yourself, using the keypad, at any time.

If you do not have the current PIN, then option A is your best solution. However if you do not have a working Radio Key, then you will have to use option B and obtain the systems PIN code from Subaru (UK). Your dealer can obtain this for you if you can provide proof of ownership and the alarm systems 16-digit serial number.

A. Using a working Radio Key:

- Arm and then Disarm the system using a working Radio Key.

- Within 30 seconds of disarming, type into the keypad- *17856*92*wxyz*wxyz# (where wxyz is your new PIN code)

- Arm the system with the Radio Key

- You should now be able to disarm the system using the new PIN code

B. Using the current PIN Code (if a working Radio Key is not available):

- Arm and then Disarm the system using the current PIN

- Within 30 seconds of disarming, type into the keypad- **abcd*92*wxyz*wxyz# (where abcd is your current PIN code and wxyz your new PIN code)

- You should now be able to arm and disarm the system using the new PIN code

Instructions on doing this can be found in the security systems Operating Instructions. If you do not have these, a link to a copy can be found in the post at::

http://www.subaru-impreza.org/subarutalk/v...opic.php?t=2476

When using the keypad always observe the following points:

- The PIN number should not be entered too quickly or too slowly - when a digit has been pressed the small LED built into the keypad will illuminate briefly as confirmation and only then should the next digit be entered.

- If an incorrect digit is pressed or the delay between entering digits exceeds10 seconds, then the LED above the keypad will flash rapidly and the PIN attempt should be abborted and started again after 30 seconds.

- Due to the small size of the keypad some users may find a rubber tipped pencil easier to use. DO NOT use the sharp tip of a ball point pen etc, or press excessively hard on the keypad as this will only damage the membrane and cause a digit to remain pressed, causing a continual incorrect PIN.

- The keypad allows only THREE PIN attempts and then will "Lock Up" if an incorrect number is entered a third time. This is a security feature to prevent random PIN attempts disarming the system.

Cheers Parker, I'll try Vale Subaru in Wincanton tommorrow for the pin code. I may take a look on ebay for another fob, as mine's pretty tatty anyway.

[scooby princess]

Cheers Parker, I'll try Vale Subaru in Wincanton tommorrow for the pin code. I may take a look on ebay for another fob, as mine's pretty tatty anyway.

Get it at a dealers - didnt cost that much and programmed it in there and then - we got it done in our 1st year of scooby ownership and sidc membership at the norwich subaru dealership and never complained about membership since!

[matt78]

Get it at a dealers - didnt cost that much and programmed it in there and then - we got it done in our 1st year of scooby ownership and sidc membership at the norwich subaru dealership and never complained about membership since!

Erm, what do you mean a dealers? Isn't Vale in Wincanton a dealorship?

[scooby princess]

Erm, what do you mean a dealers? Isn't Vale in Wincanton a dealorship?

Yep i believe they are - just go careful buying fobs of internet sites - i went brand new and it wasnt to expensive

[Scoobtastic]

the key code should be in your handbook,little silver sticker,i have the same problem if i go to Exeter services,the Police transmiter will jam my signal,and that about half a mile away!!...

[Dorsetdaffodil]

Matt ..when the batteries went on my keyfob ..i took it to Halfords and they wouldnt replace batteries unless I opened the fob ... so I went to the little car accesories shop in shaftesbury (in somerfields car park by the indian, can park right outside shop ).. He opened it, put the batteries in and reprogrammed it for £8 !!!

I also got the right colour touch up paint ..(which Halfords Didn't have either !!) and he gave me a brush to apply it with.. A very helpful guy .

and shaftesbury isnt much futher than wincanton for you ..and it'll be a lot cheaper !

[matt78]

Matt ..when the batteries went on my keyfob ..i took it to Halfords and they wouldnt replace batteries unless I opened the fob ... so I went to the little car accesories shop in shaftesbury (in somerfields car park by the indian, can park right outside shop ).. He opened it, put the batteries in and reprogrammed it for £8 !!!

I also got the right colour touch up paint ..(which Halfords Didn't have either !!) and he gave me a brush to apply it with.. A very helpful guy .

and shaftesbury isnt much futher than wincanton for you ..and it'll be a lot cheaper !

Just seen this post now DD! All sorted now thanks to Sigma Sam (you may have seen my post). But that guy in Shaftsbury sounds helpful and pretty knowledgable. It's good to know these people are about when things go t#ts up! Where in Dorset are you by the way?