buffalo Posted February 22, 2008 Posted February 22, 2008 So angry, waited three weeks on my H brace only to recieve it with the two flanges at the crossmember end bent totally out of shape, one at roughly 35 degrees the other way over 45 Degrees. currentky awaiting the suspect reply from the supplier, think i swift email to paypal is require for faulty item. You can do that cant you?
andy Posted February 22, 2008 Posted February 22, 2008 You can raise a PayPal dispute if you want, but I'd try and sort it with the supplier first. I sell photo prints regularly that have been paid for via PayPal and there have been occasional problems. None of them my fault - either Post Office losing/damaging packages or muppets not collecting from the post office as they weren't in when the PO tried to deliver and the items have been returned to me. I have had cases where they've raised instant PayPal disputes without contacting me first. That just gets my hackles up, I'm afraid. I can understand being angry having waited three weeks, but see what the supplier says first and try and sort things amicably before going down the dispute route would be my advice
buffalo Posted February 22, 2008 Author Posted February 22, 2008 (edited) understand that mate, the guy has been good with communications so far and an e-mail has been sent. i jus feel aggreived at the condition of the item. there was no impact damage on the brace, however there are shiny gouges and scrapes. the box it was delivered in is in perfect condition too. if i knew how to upload pics i would and it would all become crystal clear. i agree though and will wait on the (hopefully prompt) return email Edited February 22, 2008 by buffalo
thewelsho Posted February 22, 2008 Posted February 22, 2008 understand that mate, the guy has been good with communications so far and an e-mail has been sent. i jus feel aggreived at the condition of the item. there was no impact damage on the brace, however there are shiny gouges and scrapes. the box it was delivered in is in perfect condition too. if i knew how to upload pics i would and it would all become crystal clear. i agree though and will wait on the (hopefully prompt) return email Hope you get it sorted out mate.
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