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Subaru Servicing in Kent

Stuart

By Stuart
in South East England

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Stuart

Stuart

Posted
Posted

Hi,

It is the dreaded time for me to part with some serious cash for my 30,000 mile service.I have a WRX (euro import) on a 04 plate. I want/need to go to the main dealer mainly to to keep the warranty up.

Qustion is, which dealer do I take it to...?

Walldonway in Larkfield Maistone

Barrets of Canterbury

Lifestyle in Tonbridge Wells

Foxes in Sevenoaks
(Are they still going - The telephone number doesnt work?)

I would like to hear peoples views and experiences as I need to book it asap. I have had limited experiences myself with Walldonway, who seem ok and Lifestyle, who I have to question how much they knew about Subaru's. Barrets seem to get the thumbs up (from old posts) but are more expensive.

I am willing to pay slightly more knowing that a mechanic is going to put top notch oil and brake fluid etc in my car instead of giving me lines like 'we put DOT 2 brake fluid in all makes of cars we service our - its fine'.

I dont mind people emailing me direct if for legal reasons etc people cant comment about the dealers.

Thanks in advance

Stuart

PS. I have tried to search previous posts and haven't found much to recent.

granby

granby

Posted
Posted

Hi Stuart

First off you don't have to go to a dealer to keep the warranty, i'm having my 30,000 service done at Xtreme Scoobies (they have done all my servicing) in a couple of weeks and they will also stamp your book [Y], if you want to use a dealer on your list (apart from Fox's who are no longer in business) then i think i would choose Barrett's from what i've heard on here.

Guest leebo77

Guest leebo77

Posted
Posted

Hello Stuart.

As Granby says, maindealer not a necessity for maintaining the warranty.  Any VAT registered garage would do for that purpose.  I suppose it comes down to the resale value between a FSH and a FSSH....

Baz69birds

Baz69birds

Posted
Posted

My mechanic does a great service on my SUBARU, (has done 90,000)

He works in SIDCUP (Not a subaru dealer)  Owns his own scooby so he knows what he is doing.

& he is a lot cheaper aswell.

ERIC FALCE GARAGE = 0208 302 1341  = Mechanic is DAVE.

Based in SIDCUP behind BOOTS.

Dalthegooner

Dalthegooner

Posted
Posted

Donit forget that for fully paid up members Walldonway and Lifestyle offer discounts [Y]

Walldonway

Parts - 10%

Servicing - 10%

Accessories -10%

Principle - Cliff Cornwall

Sales Manager -  Tony Cornwall

Service Manager - Bruce Benge

Lifestyle

Parts - 10%

Servicing - 10%

Accessories -10%

MD - Peter Isted

Sales Manager - Paul Elliott

Sales Executive - Jonathan Allman

http://www.lifestyleeurope.co.uk/

kaan_ors

kaan_ors

Posted
Posted

I took mine to Walldonway to get my pads and discs looked at about 3 weesk ago and they had a good rummage around but were honest and said that there was nothing wrong with them. They also didn't charge me, which is nice! I dealt with Bruce and whilst this probably wasn't the ultimate test of their service I'm going to take mine there in the summer for its annual service but i'm confident that they are up to scratch.

Guest leebo77

Guest leebo77

Posted
Posted

FOXES in Orpington as far as im awear its still open, well it was Just Before XMAS when i popped in there for somthing.

Best i can do sorry.

Foxs at Badgers Mount went into liquidation last year I think....

ETA - found the thread - http://forums.sidc.co.uk/forums/thread/854852.aspx

Stuart

Stuart

Posted
  • Author
Posted

Thanks everyone. I hope that this post is helpful to others aswell so maybe people can add there experiences.

I have had all the services so far on this car carried out by Walldonway, but this time after reading responses and other posts I have booked it into Barrets of Canterbury. I hope they treat my car well. For information, I am sure Barrets offer 10% discounts on club membership aswell.

Thanks also for the other contacts. Next service, which will be after the warranty, I shall not be taking it to the main dealers, so I will need recommended places/mechanics.

Stuart

The Big Zapper

The Big Zapper

Posted
Posted

 

I've just had my first service (the 12 month one) done at Waldonway, little pricey but a very good service (they were expecting me and they did the car in the time they said they would) so I can't complain.  I did try Lifestyle at Tunbridge Wells but since they couldn't even find a reference on the computer for my lowly WRX 300 even though its an approved UK Subaru car so couldn't quote for a service did not inspire me with confidence and since Lifestyle Ford is utterly hopeless I would avoid them to be honest. 

Stuart

Stuart

Posted
  • Author
Posted

Just an update..

I have had my car serviced at Barrets of Canterbury. They were reasonably expensive but basically I was impressed.

Customer service I cant fault. Richard Whitefoord is the contact for Subaru serviceTel 01227 864575 very professional and accomodating. He also has an Impreza so probably understands.

On my 30,000 mile service, I wanted Goodrich SS braided break lines fitted (which I supplied), and specifically high grade (dot 5.1) brake fluid used. They did this although you could argue that I have no way of knowing if they did use the expensive fluid.

They also knocked the price off for the air filter which I fitted myself. (k&n).

My car also got a wash which is all good for that customer satisfaction.

Total price £498.

Stuart

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